Home Energy Experts has evolved over 40 plus years of HVAC service the Northern Nevada area. Starting as a heating and air conditioning company, we evolved into a home performance company as we serviced so many homes with energy waste.
We Provide Energy-Related Home Improvement
We learned how to properly perform maintenance, safety, and balancing procedures on heating and cooling equipment and developed processes for improving the performance of systems all throughout the home. Our services include HVAC repair installation and maintenance, water heater repair and installation, water filter and softener installation, and whole house efficiency upgrades.
Homes are using more energy than they should, Home Energy Experts goal is to lower your energy cost while raising your home comfort.
“The Home Energy Experts team focuses on the latest industry tools, training, and approaches towards energy efficiency. Our goal is to offer the best in energy efficient solutions and customer satisfaction.”
– Eric Robnett
Home Energy Experts owner and General Manager Eric Robnett has over 40 years of experience in heating and cooling and is certified by:
- Residential Energy Services Network (RESNET)
- Calcerts HERS Rater home energy rating systems
- Building Performance Institute (BPI)
- National Comfort Institute (NCI)
- Performance Based Contractor (PBC)
- Energy Star Partner
The Home Energy Experts Guarantee
Home Energy Experts goal is to earn your complete trust with our Energy Savings Risk-Free Guarantee. When it comes to improving your energy savings, comfort, and indoor air quality we want you to get the best service and lasting results for years to come. Learn more about our Guarantees
Home Energy Experts identifies the root causes of energy waste and implements repairs that will help lower monthly utility bills while increasing the comfort, health, safety, and long-term value of your home.
We provide homeowners with a full range of energy-related home improvements, including insulation, furnace and air conditioner calibration and efficiency updates.
Eric Robnett – President
I started in the HVAC business as a young boy helping my dad perform installations, and repair heating and cooling equipment. I joined the family business in 1993 after completing a heating, air conditioning, and electrical trade school in Phoenix Arizona. I have been in the HVAC and Plumbing industry ever since learning everything I could from installation, service, repair, to home energy solutions and fireplaces. I continued to grow my knowledge into the building science side earning certifications from the National Comfort Institute, and the Building Performance Institute. Aside from working in the home energy and comfort industry, I have enjoyed life long passions such as family, soccer, and private aviation. Today I work and look forward to the future helping homeowners improve their comfort safety, efficiency and health of their homes.
Andrew McDannald – General Manager
I was born in the Canyon County Idaho area and moved to Reno at 18 and have been here ever since. I enjoy the outdoors with my High School sweetheart wife Autumn and 2 German Sheppard daughters Mieka and Luna. I have worked at Home Energy Experts since I was 18 as a parts runner and have grown through an awesome career in this community and company to become operations manager and a leader of a group of amazing people.
Nick Rehman – Service Manager
I am a Service Manager with Home Energy Experts. I have 10 years of experience in the industry. My daily responsibilities include performing maintenance on the products we offer, providing customers with the knowledge to help them efficiently utilize our products safely, and conduct training to make sure our team maintains their reputation as the “best in the business”.
In my free time, I like to spend time with my wife Raquel, our two sons Jace and Lucian, and our three dogs. I enjoy fishing, baseball, basketball, hiking, camping, and exercising. I’m also a huge fan of the Dallas Cowboys and the UFC
Anthony Benton – Install Manager
Moved from TN in 2011 and became part of the Home Energy Expert team. I started out as an install helper then became an Install Lead Installer, after a couple of years. Not long after, I moved into the Install Manager position where I oversee the installation of the products that we offer. I manage 3-4 install trucks on the daily basis. I also give guidance and knowledge to 7-8 installation technicians daily to make sure our promise is delivered to our customers. I always seek out new training to stay up to date on the products we offer and install and help train our employees.
In my free time, I enjoyed spending time with my wife and three adopted dogs, Cooper, Gladys and Opal. Also, when I have the chance enjoy playing golf, camping, and fishing. I enjoy building and repurposing furniture.
Adam Blauvelt – Fireplace Department Manager
I have been in the heating, air conditioning, & Plumbing industry for 20 plus years. I am the fireplace department manager for Home Energy Experts and have been with the company for 13 years. I enjoy building my own décor and furniture, fishing, golf, camping with my family. I am married and have a two year old daughter who keeps me really busy when I am not already really busy designing fireplace solutions for our customers.
Randy Caudle – Fireplace Specialist
I joined Home Energy Experts back in 1998. I currently operate fireplace division helping homeowners achieve the goals and dreams of efficient and comfortable heating thru fireplaces and stoves that we design and install. In the past working for Home Energy Experts, I was a comfort consultant helping homeowners with their heating, cooling, and home energy needs. This experience has given me great background knowledge in home efficiency design that I use in the fireplace, stove, and hearthside of our business.
Denise Baldwin – Customer Service Representative
I have lived in the Reno/Sparks area for more than 35 years, originally from Colorado Springs, CO. and will never leave this area again! Reno is definitely home for me and I love our area and seeing it grow. I went to Clayton Middle School, and McQueen high school and I am a huge football and basketball fan. I enjoy working in my yard and on my house. I have one four legged 2 year old Chihuahua “son” named Junior.
Claudia Jones – Customer Service Representative
I have worked with Home Energy Experts for over two years now and have been in the HVAC and plumbing customer service industry for over 10 years. I have lived in the Truckee Meadows for more than 25 years. I enjoy assisting customers with their comfort needs and most days can be found gardening or reading in my spare time.
Providing top notch customer service is our priority
Here’s what your neighbors are saying about us
for Reno, NV
William - Reno, NV
Response from Home Energy Experts Inc.:
Thank you William!Sincerely, Eric Robnett
Larry - Reno, NV
GREAT!NICK IS GREAT!
Response from Home Energy Experts Inc.:
Thank you Larry!Sincerely, Eric Robnett
Scott - Reno, NV
On-time; thorough, efficient and reasonable....
Response from Home Energy Experts Inc.:
Thank you Scott!Sincerely, Eric Robnett
Arrive to fire off furnace for first time after LP tank is filled.Arrive and check LP the tank only has 10% left on the gauge. Ensure enough gas pressure at gas valve with 10.5inwc before fire off.Inform homeowner tank is low and it will be best to not run tank dry or it will soot up the heat exchanger.Fire off- Turn on Furnace and burn off heat exchanger protectant oils, initial fire off carbon monoxide- 155ppm. Heat exchanger conditioning took 20 minutes. Check filter is clean, Check Static pressures on ductwork return-.5inwc supply-.15inwc. Balance furnace to 14ppm Carbon monoxide and 7.9% oxygen. Furnace is ready to run and is efficient as possible in the current ductwork configuration. Temperature rise across system-75 to 126 . Calibrate thermostat. Ensure proper operation of the condensate drain, ensure all registers in home are open, reinstall all items before departing. Ensure no leaks on gas connections or flu connections before departing. Furnace has completed 5 on a
Water heater diagnostic.Arrive and homeowners state water heater is leaking. Find that the expansion tank has developed a leak and is leaking onto the top of the unit. Offer homeowners replacement expansion tank at $440.The water heater is 17 years old. We at home Energy Experts recommend to replace the water heater instead of repairing only the expansion tank. Water heaters over 12 years old will develop leaks in the tank and can cause major home damage if not addressed quickly. Homeowners would like. Quote for water heater. Quote 9 year Rheem water heater for $2,103.89 with 2 year guarantee. Water pressure checked at 65psi. Copper water lines existing.If wishing to proceed with the quote please call at any time and we will finish the paper work needed for installation as well as get an installation date.Homeowners pay for diagnostic with card through HD today.
Customer said their furnace wasnâ€™t working, arrived and turned furnace on, ran furnace for approximately 30 mins with no issues, told customer I cannot tell customer why the furnace wasnâ€™t operating before since it is working now, did notice it is in need of a maintenance though, cleaned furnace, burners, flame sensor, cleared pressure switch hose, 16x25x1 air filter was clean, combustion 11.8% oxygen and 10 ppm co, temp rise 50* rated for 35-65*, static pressure .35wc return, .5wc supply, blower amps 3.7, inducer motor amps .5, no gas or co leaks, tested furnace.Static pressure is high, restrictive ducts, suggest replacement of duct to increase efficiency to home, decrease static pressure, allow furnace and ac to breathe properly.
FIREPLACE MAINTENANCE: - cleaned the unit from dirt, dust, and debris - cleaned the burner and inspected - pulled and cleared the pilot from carbon build up - polished the igniter rod - polished the thermopile - polished the thermocouple - inspected the fan assembly - inspected the rope seal around the glass - cleaned the glass - wiped the unit down - relayed an ember bed - tested the thermopile and thermocouple - inspected performance of the fire - tested for gas leaks and tested gas pressure - tested for carbon monoxide - verified operation is normalThey were experiencing a delayed ignition due to the pilot orifice being dirty. clean the orifice and rectified the delayed ignition, but I am seeing that the burner in the pilot assembly are pretty rusty. There is also a slight crack starting to form raid at the flu collar in the top of the firebox. The crack is not an issue Now but it very well can be in the future. I was slightly talking to S
24 volt short occurring in common wire which was causing the fuse to blow when calling for heat.Fixed issues with common wire. Furnace came on and functioned properlyTested fan mode which functioned as it shouldAlso tested air conditioner that unit also came onThermostat and all of its functions are working as they should.That being said furnace is 17 years old and at the tail end of its lifespan. Strongly suggest maintenance on unit. Inside of unit is in poor conditionSimple fix will be of no charge to the customer